General Information and Reservation Policy

For your convenience, we have included information about our hotel that may be helpful for you as you plan your West Virginia vacation.

Comfort Inn West Charleston General Information and Reservation Policy

Hotel Check-in/Arrival

• Check-in time  3:00 PM (or earlier based on availability)
• Check-out time  12:00 Noon
  
  Guaranteed Reservation

  This is a reservation using a valid credit card to hold a room for late arrival, guest coming in after 4 P.M. Rooms will be held until 7 A.M. the following morning of the reservation. In order to cancel a guaranteed reservation and not incur a charge, you must cancel by 4 p.m. on the date of arrival, special events and holidays may have different cancellation policies. Advanced Deposits may be used to hold rooms for late arrival. Just stop by or mail a check or money order to the hotel seven days prior to arrival.
  
  Non-Guaranteed Reservation
  Are reservations held until 4 P.m. on the day of arrival. If you have not arrived by 4 P.M., rooms will be cancelled.
  
  Corporate Information
  Comfort Inn West Charleston is owned by: Hi-Lad, Inc
  49 61st Street, Parkersburg, WV 26105
  Phone: 1-800-559-0105
  Fax: 304-295-3500
  
  
  
  Franchise of Choice Hotels International
  10750 Columbia Pike, Silver Spring, MD 20901
  www.choicehotels.com
  Toll Free number: 1-800-228-5150