Contact Us at the Comfort Inn West Charleston Our mission at the West Charleston Comfort Inn is not just customer satisfaction. Customer satisfaction is the bare minimum requirement for staying in business. Our mission is to provide an exceptional hospitality experience. Our hotel and staff should more than just meet the basic requirements; It should "WOW" you. Please let us know how we are doing. We welcome your comments and suggestions 7 days a week. Thank you for the opportunity to serve you! Hotel Mailing Address Comfort Inn West Charleston 102 Racer Drive Cross Lanes, WV 25313 Phone: 800-798-7886 Direct line: 304-776-8070 Fax: 304-776-6460 Corporate Information Comfort Inn West Charleston is owned by: Hi-Lad, Inc. 49 61 St., Parkersburg, WV 26105 Phone: 1-800-559-0105 Fax: 304-295-3500 Email Addresses Owner Greg Hicks ghicks@comfort-inn.com General Manager Cindy Bagwell cbagwellgm@comfort-inn.com Assistant General Manager Julie Barnes jbarnes@comfort-inn.com Sales and Marketing Megan Clendenin stay@comfort-inn.com